FAQs

Have questions about our process, services, or pricing? You’re not alone. Below are answers to some of the most common questions homeowners ask before starting a project with Decks & Pergolas.

What areas do you serve?

We currently operate in 7 U.S. states:

Texas, Florida, Colorado, Georgia, North Carolina, Tennessee, and Arizona.

We have teams in most major metro areas including Denver, Austin, Orlando, Atlanta, Charlotte, Nashville, and more.

Do you offer free estimates?

Yes. Every project starts with a free, no-obligation estimate. Simply fill out this form, and we’ll contact you to review your project details and provide a quote.

What services do you provide?

We specialize in six categories of outdoor construction:

What materials do you use for decks?

We offer cedar, redwood, and composite decking.

Our preferred composite brand is Trex®, known for its durability, color options, and minimal maintenance requirements.

What are your pergola materials?

Our pergolas are primarily built from cedar and powder-coated steel, combining natural beauty and long-term performance.

How long does it take to complete a project?

Most projects are completed in 1 to 2 weeks, depending on size, materials, and local scheduling. Custom designs or larger structures may take longer, but we’ll always give you a timeline upfront.

Can you help with design and layout?

Yes! We offer design consultations and can help with layout planning, material selection, and even HOA submission drawings, if required.

Do you offer warranties?

We offer a 5-year labor warranty on all installations and honor material warranties directly from our suppliers (like Trex® or cedar manufacturers).

Are your contractors licensed and insured?

Yes. All installers we work with are licensed (where required) and carry full liability insurance. If your state or city requires permits, we’ll handle the process.

How do I get started?

It’s simple:

  1. Visit our Estimate Request Page

  2. Fill out your contact details and project description

  3. We’ll reach out to discuss next steps, share ideas, and schedule your build!